Principal Customer Success Manager

As a Principal Customer Success Manager, you'll own Workiva 's most strategic and complex enterprise accounts and serve as the advisor executives rely on to connect our platform to the outcomes that matter most to their business. You'll operate as the senior-most individual contributor on the team, setting the standard for how great customer success is done at Workiva while mentoring the people around you and shaping the practices the broader organization relies on. What You’ll Do Customer Journey & Success Planning Build and maintain a comprehensive picture of each account's organizational structure, business priorities, and long-term strategic goals, then develop multi-year account plans...

Summary and match are AI-generated; verify details on the original posting.

Listed via Himalayas. All sources