Customer Success Manager - HVAC & Plumbing

Customer Success Manager – HVAC & Plumbing | Inbound Sales & Scheduling | Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago , one of our clients is hiring a Customer Success Manager with hands-on HVAC and/or plumbing industry experience to manage inbound customer calls, convert service inquiries into booked appointments, coordinate scheduling, and deliver an excellent customer experience. This is not a passive customer support role. Your performance will directly impact appointment bookings, revenue, membership sales, and customer retention . As the first point of contact for customers needing HVAC or plumbing services, you’ll quickly...

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