Delivery Coordinator (all genders)

About the Team As a Delivery Coordinator, you will play a pivotal role in ensuring the smooth and efficient execution of day-to-day home delivery operations across multiple Delivery Service Partners (DSPs). This role involves managing a wide range of operational variables, from ensuring route coverage and delivery performance to maintaining service quality in line with our customer promise. You will use a variety of systems and tools, including live tracking, EPOD (Electronic Proof of Delivery) monitoring, and data analysis platforms, to identify trends, resolve issues, and continuously improve operational performance. You will build strong relationships with DSPs, internal Logistics teams,...

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