Vice President, HELOC Servicing Program

Summary: The Vice President, HELOC Servicing Program provides strategic leadership, governance, and cross-functional oversight for the end-to-end HELOC servicing program across the full loan lifecycle, including loan boarding, servicing, customer support, default management, loss mitigation, payoff, and liquidation activities. Serving as the primary business leader for the HELOC servicing program, this role is accountable for establishing program strategy, governance frameworks, operational readiness, performance oversight, and regulatory alignment to support organizational objectives, client commitments, and customer outcomes. The Vice President partners closely with Operations,...

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