Network Operations Center (NOC) Manager

Key Responsibilities: Team Leadership Lead and mentor NOC Agents, set clear technical objectives, delegate monitoring tasks, and provide coaching on complex connectivity troubleshooting. Network Service Operations Ensure 24/7/365 NOC coverage to meet strict SLAs. Monitor latency, packet loss, and downtime metrics to drive proactive resolutions. Oversee night‑shift and standby teams to safeguard network integrity around the clock. Performance & Reporting Produce monthly performance reports and…

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