Crunch Technical Customer Support Engineer

Technical Customer Support Engineer We have a growing product and user base and need an organized, detail-oriented person to join our customer support team. The role of Technical Customer Support Engineer is centered around 4 key areas: Customer support - triage and resolve highly complex, technical, and application-related support issues which impact product performance and customer success. Product testing - systematically and with attention to detail, test our new product features, detecting back bugs and contributing to new documentation. Supporting the sales team - reviewing prospects data and preparing datasets for demonstration. Proactively assist new users with post-sales education...

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