IT Service Desk Analyst

We are looking for a proactive, resourceful IT Service Desk Analyst who is eager to contribute across a wide range of technical support tasks. This role is not mortgage-industry specific and supports users from multiple departments including Loan Officers, LOAs, Corporate, and Compliance teams. The ideal candidate will have strong communication skills, a customer-service mindset, and solid hands-on experience with Microsoft systems, account setup, and endpoint support. Key Responsibilities Provide responsive, first-level technical support for desktops, laptops, mobile devices, printers, and software, both onsite and remotely. Manage and prioritize incoming support requests via Zendesk...

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Listed via Himalayas. All sources