Technical Support Specialist

Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. We are looking for a Technical Support Specialist to join our Product team and support merchants using our payment orchestration platform. This role combines technical troubleshooting, merchant support, payment operations, and platform analysis. The ideal candidate is comfortable working with transaction data, logs, APIs, and databases while...

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