Customer Care Representative (m,f) German: Payment Services (remote after training period) (Callcenteragent/in)

Position: Customer Care Consultant Location: hybrid/remote possible after training period on-site Bucharest, Romania (performance dependant) Employment type: Full-time Remuneration: Base salary + bonuses Start: 19.10.26 DUTIES AND RESPONSIBILITIES: - Handle inbound customer requests via phone and email - Support clients with account-related enquiries, transactions, balances and service usage - Investigate and resolve operational and customer-related issues - Provide accurate information and appropriate solutions within agreed service standards - Maintain accurate customer and case documentation in internal systems - Work with multiple internal systems and tools to manage customer requests -...

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