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Operations Lead - Social Media (Remote in Portugal, Ireland or Romania )

Otonomee
PortugalremoteEnglish33d ago
continuous improvementcustomer supportescalation managementmarketingoperations

about the role Job Title : Operations Lead - Location :Remote based in Portugal Ireland or Romania Terms :Permanent Contract / Full-Time 40h weekly Schedule : Monday to Friday, 8h rotation shifts (between 8am and 8pm ). Occasional weekends may be included Role Overview: The Operations Lead – is responsible for leading the delivery, performance, and strategic direction of Social Media operations while ensuring alignment with broader marketing and business objectives. Key Responsibilities: Operational Leadership & Delivery: Own end-to-end delivery of Social Media operations and ensure KPIs and SLAs are met. Act as the key point of contact for clients and stakeholders. Manage day-to-day...

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