Office Assistant

Work tasks: The Role: Dal’s Kitchen is looking for an organised and proactive Office & Food Safety Assistant to support our CEO and daily office operations while helping maintain our food-safety and BRCGS compliance systems. This is a varied position divided between office and executive-assistant duties and food-safety administration and internal auditing. It is suitable for someone who is highly organised, comfortable working with documents and systems, and interested in developing a career within food manufacturing and quality management. Office responsibilities: • Provide general administrative support to the CEO and wider management team. • Manage the CEO’s diary, appointments, meetings and reminders. • Organise meetings, prepare agendas, take minutes and follow up on agreed actions. • Maintain accurate customer, distributor and supplier information in the company CRM. • Prepare and issue customer invoices, credit notes and supporting documentation. • Monitor outstanding invoices and coordinate payment follow-ups. • Conduct research for the CEO, including suppliers, customers, distributors, competitors, logistics providers and new markets. • Prepare reports, presentations, spreadsheets and business correspondence. • Manage office documents, digital filing and confidential company information. • Coordinate travel arrangements, visits and external meetings when required. • Assist with purchasing, quotations and communication with service providers. • Support recruitment administration and employee-document management. • Monitor deadlines and ensure important actions are completed on time. Food-safety responsibilities • Support the implementation and maintenance of the Dal’s Kitchen food-safety and quality-management system. • Help maintain BRCGS, HACCP, food-safety, quality and operational records. • Plan, conduct and document scheduled internal food-safety and BRCGS audits. • Support external BRCGS and customer audits by preparing documentation, evidence and follow-up information. • Maintain the internal audit schedule and monitor completion against deadlines. • Record non-conformities and coordinate corrective and preventive actions with responsible team members. • Follow up corrective actions and verify that they have been completed effectively. • Assist with document control, including procedures, work instructions, forms and records. • Review production, cleaning, temperature, traceability, allergen and hygiene records for completeness. • Support...

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