Head of Engineering (B2B Technology Services)

We are looking for a Head of Engineering / Technical Director to own the technology strategy, operations, and evolution of a multi-product ecosystem serving the construction industry across 15 Latin American countries. The platform includes a B2B marketplace, AI-powered products, content platforms, business intelligence solutions, and AWS infrastructure managed in-house. This role is responsible for architecture, engineering execution, reliability, security, data, AI initiatives, and cloud cost optimization across the entire ecosystem. Responsibilities: Own the technical strategy, architecture, standards, priorities, and technical debt across the platform. Lead the operation of AWS infrastructure, including EC2, RDS, S3, CloudFront, deployments, networking, security, and system maintenance. Act as the final escalation point for production incidents, driving root-cause analysis and long-term solutions. Deliver products end-to-end, from business discussions through production deployment and verification. Establish engineering best practices, including code reviews, branching strategies, documentation, deployment validation, and operational processes. Build observability capabilities, including monitoring, alerting, tracing, service health checks, and operational dashboards. Own security, access management, secrets, disaster recovery planning, compliance, and data protection. Manage large-scale database operations, migrations, and data integrity across multiple markets. Drive cloud, infrastructure, licensing, and AI consumption cost optimization. Grow and scale the engineering organization, identifying hiring needs, onboarding new team members, and evaluating outsourcing opportunities. Participate in critical incident response, including after-hours support when required. Requirements 8+ years of experience building, operating, and scaling software in production environments. Proven experience defining the technical direction of an entire platform, not just individual services. Strong experience across software engineering, cloud infrastructure, data platforms, and AI-enabled products. Hands-on experience operating and optimizing AWS environments in production. Experience implementing observability, monitoring, alerting, and reliability practices. Experience using AI-assisted development tools and coding agents to improve engineering productivity. Strong understanding of production systems, performance, scalability, reliability, and risk management. Tech...

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