Credit Control & Collections Analyst || Remote || Up to 45k

Role Overview: The Credit Control & Collections Analyst plays a critical role in maintaining organisational cash flow through proactive management of customer accounts, and by providing detailed financial reporting, analysis and business insights to support financial decision making. The role combines accounts receivable responsibilities with data analysis, requiring the ability to identify trends, investigate anomalies and provide meaningful financial information to support the Finance team and broader business. Key Responsibilities: The main responsibilities of the role include: Reporting and Financial Analysis · Prepare regular accounts receivable, debtor performance and management reports. · Monitor, analyse and report on debtor activity, Days Sales Outstanding (DSO), customer payment trends and collections performance. · Prepare cashflow forecast schedules and supporting information based on customer payment activity, expected receipts and collection activity. · Extract and compile financial and operational datasets from SAP, Vend and other business systems for reporting purposes. · Review customer account data to identify trends, anomalies and potential credit or collection risks, escalating significant findings to the reporting manager. · Prepare other routine reports and analysis as required. · Ensure the accuracy, completeness and integrity of financial reporting data. Accounts Receivable and Credit Control · Manage an allocated portfolio of customer accounts and proactively pursue outstanding debt. · Contact customers via email and phone to follow up overdue accounts and facilitate prompt payments. · Process customer payments and accurately allocate receipts within financial systems. · Prepare and distribute customer statements and account correspondence. · Reconcile customer accounts and investigate discrepancies. · Investigate and resolve pricing, billing and account queries in collaboration with internal departments. · Raise credit notes and adjustments in accordance with approved procedures. · Escalate significant, aged or disputed debts promptly in accordance with procedures, and undertake recovery actions as directed. · Process recharge invoices and other customer invoicing requirements. · Maintain accurate records of collection activities and customer communications. · Develop and maintain positive customer relationships whilst ensuring collection targets are achieved. · Create and maintain customer accounts and master data in SAP,...

Summary and match are AI-generated; verify details on the original posting.

Listed via Himalayas. All sources