Hub Coordinator

Location: 66 Fordhouse Blvd, Etobicoke, ON, M8Z 5X7 Shift: Saturday to Wednesday (6:00 AM to 2:30 PM) - flexibility required based on business needs S'more about the team: Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the day-to-day operations of the business, coordinate vehicle capacity, serve as a support person for hourly staff, and champion health and safety initiatives ensuring site compliance . Lettuce share what this role will be responsible for: Support a team of Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end Accountability for health & safety compliance, recordkeeping, reporting, and investigation Meeting and exceeding service KPIs, and responding to customer service requests and escalations Conduct morning team huddles to convey safety messaging, quality tips, and maintain engagement and open communication with employees Perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance Management of employee scheduling and time & attendance Responsible for ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies. Help maintain an inclusive workplace culture and relationships with all staff, delivering on development and retention goals Communicate any issues with Hub Manager and Fleet Asset Specialist Providing End Of Shift reporting to Hub Supervisor with a breakdown of any on-road incidents and status of any returned boxes. Ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies. Other duties as assigned Sound a-peeling? Here's what we're looking for: 1-2 years experience in delivery dispatch A valid full driver’s license required Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, weekends, and holidays as required Basic proficiency in manipulating data and reporting Can lift up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy. MHE license is ideal, on-site training is available Ability to work calmly and effectively under pressure in a fast-paced, deadline-oriented environment Let’s cut to the...

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