Senior Dynamics 365 Functional Consultant – Solution Advisory & Presales

About the Role AIM is seeking a commercially minded Dynamics 365 Functional Consultant who can connect business needs with technology, lead compelling customer conversations, and turn opportunities into clearly defined projects. This role combines business discovery, functional solution design, project scoping, presales, demonstrations, and marketing support. You will work closely with our sales, delivery, and marketing teams to help customers understand the value of Dynamics 365 and establish a practical path to implementation. The ideal candidate brings experience across ERP and CRM, with deep hands-on expertise in at least one core Dynamics 365 area and the ability to shape solutions across interconnected business processes. Exceptional presentation and communication skills are a critical success factor. You must be able to engage executives, facilitate productive workshops, explain complex concepts clearly, and deliver persuasive demonstrations grounded in customer needs. Key Responsibilities Business Discovery and Solution Design Lead discovery workshops with executives, business leaders, and operational teams. Understand customer objectives, business processes, pain points, existing systems, and reporting requirements. Translate requirements into future-state processes and recommended Dynamics 365 capabilities. Conduct fit-gap assessments, prioritizing standard functionality and identifying justified extensions or integrations. Define phased implementation roadmaps with clear outcomes, priorities, and dependencies. Collaborate with specialists and technical architects to validate cross-application, integration, security, and data migration requirements. Project Scoping and Estimation Develop statements of work covering deliverables, assumptions, exclusions, customer responsibilities, and acceptance criteria. Break projects into workstreams and estimate functional effort, collaborating with technical and delivery leads to validate the overall plan. Identify risks, dependencies, resource requirements, and factors that could affect cost or timelines. Recommend implementation phases that balance business value, budget, and delivery capacity. Ensure a complete handover from sales to delivery, maintaining alignment between customer expectations and project commitments. Presales, Presentations, and Demonstrations Partner with sales to qualify opportunities and assess customer needs and solution fit. Lead executive presentations that connect Dynamics 365...

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