Sales Enablement Manager

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Enablement Manager to own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. This is a hands-on, senior individual contributor role with no direct reports. Sales Enablement Manager will diagnose why deals are lost, coach sales teams, build and adapt sales standards and CRM stage logic, and embed AI into everyday sales work. Success depends on driving adoption across sales teams and measuring real change in sales representatives’ behavior and conversion. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. Assess each sales stage (discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up), including how scripts are adapted to the client and whether call goals are achieved. Identify root causes of performance gaps (skills, knowledge, process or tools) and recommend targeted fixes. Develop the team Run one-to-one and team call and deal reviews, role-plays (including AI-simulated buyers and objections), live call observation and product knowledge checks. Build individual development plans and coach sales representatives on specific sales behaviors. Coach team leads to apply shared quality criteria in daily work with their teams. Track results Track whether new behaviors and AI workflows are applied in real deals and how they affect conversion, deal outcomes and time spent. Standards and CRM Audit existing sales standards...

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