Benefits Administration Senior Delivery Specialist with German

Job Description Join us on a journey of endless possibilities At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at Job Responsibilities: Be responsible for the benefits administration for client’s employees located in EMEA region Resolves cases and enter benefits data in the system for our client’s employees Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective Contributes to projects utilizing standard project management disciplines Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues. Works with Excel Calculation sheets Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue. Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications Provides creative solutions to continuously improve and optimize client delivery Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required Takes an active part in Process Transition from Client to Strada office, as required Requirements: English Language – C1 Level is required (CEFR scale or equivalent) German Language – C1 level is required (CEFR scale or equivalent) At least 1 year of experience in Benefits Administration/HR Administration/Payroll area Extensive analytical and problem-solving skills Strong attention to details Good understanding of delivering an outstanding customer...

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