Engineering Manager
Fenris Creations is hiring an Engineering Manager to lead the infrastructure engineering team behind EVE Online.EVE runs as a single shared universe, where every player has an opportunity to leave a mark on a 20-year running persistent game experience. Our game cluster spans our own datacenter hardware and AWS. Our tight-knit team owns this infrastructure end-to-end: servers and network gear in the racks, the cloud networks and Golang domain specific services in AWS, and the incident, change management, testing, alerting, automation, and budget processes that keep it all running.You'll lead the engineers who build and run that platform. You'll set technical direction, own reliability and cost, and stay close enough to the work to make good calls during an outage or a hardware refresh. This is a hands-on management role.The role is based in Reykjavík, Iceland. We are a hybrid office, and offer flexibility around which days are in-office and which can be worked remotely.Your Tasks:Lead the teamHire, coach, and grow infrastructure engineers. Run 1:1s, give performance feedback, and guide career growth.Set the team's priorities across new platform work, requests from game teams, operational load, and technical debt.Run planning with product owners and other engineering leads.Own reliabilityRun the incident management process: on-call rotations and expectations, escalation paths, alerting, and blameless postmortems.Guide production change management, setting policy on deployment reviews, maintenance windows, and rollback plans, and so on.Define and track SLIs and SLOs for core services and set team priorities in response.Own the platformGuide architecture for our on-premise datacenter and AWS environments, and how traffic moves between them.Oversee hardware lifecycle: procurement, bare-metal provisioning, firmware and OS updates, and decommissioning.Own network design and security across both environments, from Cisco routers and firewalls to VPCs, Transit Gateways, and access controls.Push for automation wherever possible, in provisioning, configuration, CI/CD, and observability, to minimize engineering TOIL.Own the budgetSet the cloud and on-premise infrastructure budgets, and forecast spend as the game grows.Manage vendor relationships and contracts with cloud, datacenter, CDN, and tooling providers.Find and deliver cost savings without trading away reliability.Your Profile:Bachelor's degree in computer science, computer engineering, or a related field, or...
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