Program Manager, Global Logistics ICON (m/f)

Program Manager, Global Logistics ICONJob ID: 10541407 | Amazon EU SarlDescriptionAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results. The Amazon University Talent Aquisition Team (AUTA) is looking for ambitious graduates to join us at the heart of our core consumer business. Amazon Merchant Services covers all third party merchants' activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these sellers. As a Program Manager you will have responsibility for the growth of Amazon's third party merchants across a variety of different product categories and from different countries.Key job responsibilities• Facilitating relationships with third party partners and internal customers• Identifying operational gaps in new offerings and proposing operational requirements for new projects• Resolving customer impacting issues with technology teams• Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new products or functionality post launch• Developing metrics for assessing performance and trends• Conducting dive deeps in all areas of your product responsibilities• Demonstrating significant annual efficiency improvementsA day in the lifeBasic Qualifications• Graduated in the last 12 months• Studies within Engineering, Commerce, Business administration or similar field• Experience in program or project management with demonstrated ability to manage cross-functional initiatives involving multiple stakeholders across technical and operational teams (e.g., engineering, operations, SME groups)• Hands-on experience applying AI/ML tools to automate workflows (e.g., building pipelines using SQL, S3, Kiro, and Bedrock for intake automation, routing, or data processing)• Strong problem-solving drive with a measurable focus on improving cycle time and output quality• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data linksExperience consolidating complex processes into simplified, scalable solutions (e.g., reducing multi-step intake forms, standardizing fragmented workflows)• Track record of delivering...

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