VP, Business Analyst & Communications Manager - SMBC

Key ResponsibilitiesA. Business Engagement & Requirements AnalysisEngage proactively with business units, department heads, and end users across APAC to understand their working context, pain points, and objectives - including requirements that are implicit, incomplete, or not yet defined.Elicit, challenge, analyse, and document business requirements through interviews, workshops, journey mapping, job-shadowing, surveys, and observation; convert ambiguous requests into clear, prioritised, and a…

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