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Client Experience Head

FirstRand Life Assurance Ltd
South AfricaEnglish6d ago

Job Description To direct and oversee the strategy, planning and execution of the organization's customer experience objectives. Hello, future Client Experience Head. We are searching for an experienced and strategic Client Experience Head to lead the development and execution of the organisation's customer value management and retentions strategy. This role is responsible for driving customer-centric transformation, service excellence, and value creation across all customer touchpoints for FNB…

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