Impactful Collections & Customer Care Specialist

Genpact is seeking a Sr. Associate in Customer Care - Collections to manage overdue accounts, negotiate settlements, and maintain meticulous records. You will monitor delinquent accounts, reconcile balances, and support cross-functional teams to resolve issues. The role demands effective communication, adherence to policies, and performance against collection targets. Join a fast-moving, AI-driven environment that values initiative, learning, and integrity as you drive timely cash inflows and J…

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