Systems Administrator

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Role Summary: We are seeking a skilled Systems Administrator to join our dynamic IT team. This role involves monitoring and supporting our IT infrastructure, spanning on-premises data centres and Cloud Infrastructure. The ideal candidate will leverage modern monitoring tools, ITSM platforms, and automation techniques to ensure system stability, security, and performance. As part of our Systems Administration team, you will collaborate with operations engineers, software engineers, and system architects to deliver 99.9% uptime while maintaining a secure and high-performing system. We value team members who are customer-focused, innovative, and eager to stay at the forefront of cloud technology trends. If you’re ready to take on new challenges and contribute to a fast-moving industry, we’d love to hear from you! What you'll do & how you'll make your mark. 1. System Monitoring and Support: Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools. Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime. 2. Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. 3. Automation and Scripting: Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. 4. Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Who you are & what you'll need to succeed. Proven experience in system administration across on-premises...

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