Business Systems Analyst I/II/III

The Business Systems Analyst supports the Adjudicators team within Senior Health, working in the Medicare Supplement (Med Supp) Claims space. This role partners with business stakeholders, technology teams, and vendors to analyze business needs, improve processes, and deliver technology solutions that support organizational objectives. The Business Systems Analyst gathers and analyzes requirements, evaluates impacts across systems and operations, supports implementation efforts, and provides recommendations that drive business value. Serving as a liaison between business and technical teams, this role helps ensure solutions align with strategic goals, operational needs, and customer expectations. WHAT WE CAN OFFER YOU: Estimated Salary (Levels have variable responsibilities and qualifications): Business Systems Analyst I: $25.50-$32.00 Hourly, plus annual bonus opportunity. Business Systems Analyst II: $59,800-$76,000, plus annual bonus opportunity. Business Systems Analyst III: $68,000-$87,500, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Gather, analyze, document, and validate business requirements, data, workflows, and user needs to support business and technology initiatives. Partner with stakeholders, technical teams, and vendors to evaluate solution options, develop recommendations, and support successful implementation of business solutions. Conduct business process analysis and impact assessments to identify risks, dependencies, opportunities, and operational considerations across systems and business functions. Develop and execute testing activities, including test planning, test script creation, test execution, defect tracking, and validation of business and functional requirements. Support business case development, cost-benefit analyses, research activities, reporting, and data-driven decision-making. Create and deliver communications, training materials, and change management support to facilitate adoption of new processes, systems, and technologies. Provide ongoing production support, troubleshoot system issues, and identify opportunities for process improvement and operational efficiency. Maintain knowledge of assigned business areas, industry trends,...

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