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Duty Manager

SOFITEL
Auckland, North IslandEnglish9d ago

Job Description Managing day to day operations of the Front Office department and help the Front Office Manager to run a operationally smooth department Delivery of excellent guest service by coordinating the link between hotel and guests and hotel operations Analyse customer feedback and make recommendations to leadership team to develop actions and working methods to enhance hotel services and offers Maintain guest database through updating Opera Cloud guest profile with all necessary informa…

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