Assistant Manager - Quality Analyst

Description Review the work performed by AR Analyst team and document any quality issues. Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality. Participate in developing process documentation. Provide feedback and work with the training team to provide remedial training. Always be at the forefront of ethical behavior and never be a bystander. Responsibilities JOB RESPONSIBILITIES: Review the work performed by AR Analyst team and do…

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