Incident operations manager

Job De ion: Lead and manage onsite and offshore application support teams, ensuring high performance, Own end-to-end application support operations for multiple enterprise applications, ensuring service availability, stability, and SLA compliance. Serve as the primary point of contact for vendors, managing service delivery, escalations, contract obligations, and performance against agreed KPIs. Build strong relationships with business stakeholders and senior management, providing regular update…

Summary and match are AI-generated; verify details on the original posting.

Listed via Adzuna. All sources