Senior Revenue Enablement Manager: Sales Effectiveness

We’re UserTesting —the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together. The Opportunity We’re looking for a Senior Enablement Manager to own how our GTM teams execute the later stages of the deal cycle and manage the full customer relationship—from delivering compelling demos and navigating pricing and negotiations to driving successful renewals, QBRs, upsell, and expansion conversations. This is a highly visible role for an experienced GTM professional who can combine strategic thinking with hands-on execution. You’ll bring first-hand customer-facing experience and a strong point of view on what drives effective deal execution and customer management. You’ll use that expertise to identify performance opportunities and build practical enablement programs that improve how Sales, Solution Consulting, and Customer Success teams work with customers. As a senior member of the Enablement team, you’ll partner closely with GTM leaders, use field and performance insights to prioritize enablement needs, and influence how we build skills across the organization. You’ll also bring an AI mindset to how you work, stay connected to our GTM technology and processes, and contribute to broader enablement priorities. Your approach will be practical and engaging, with an emphasis on live learning, role-play, peer practice, and coaching that teams can immediately put into action. Responsibilities Own enablement across critical deal and customer moments. Develop and drive enablement strategies for demos, pricing, and negotiation, helping Sales and Solution Consulting connect solutions to customer needs, communicate value clearly, and navigate complex...

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