Senior Performance Consultant – Digital Experience (DEX) & SaaS Transitions

Riverbed. Empower the Experience Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed .com Position Title: Sr. Performance Consultant – Digital Experience (DEX) and SaaS Transitions Location: United States (Remote, with customer travel as required) Clearance Level: TS/SCI Technology Specialization: Digital Experience Management The Performance Consultant is a senior individual contributor and subject matter expert within Riverbed Professional Services, focused on delivering Aternity‑based Digital Experience (DEX) solutions in SaaS environments. This role supports enterprise and US secured customers by leading complex DEX deployments, SaaS operations, and on‑prem to SaaS transitions. The consultant acts as a trusted technical and advisory partner, ensuring customers successfully adopt Aternity SaaS while maintaining performance visibility, security requirements, and operational continuity. This is not a people‑management or practice‑lead role. The focus is on deep technical expertise, customer advisory, and successful outcomes across DEX and SaaS engagements. Candidates must therefore have a strong IT background in DEX concepts and of working within a professional services organization. Ideally this experience will have been gained in Managed Services type scenarios or similar. What you will do Serve as a senior technical SME for Aternity Digital Experience (DEX) solutions across SaaS and hybrid environments. Lead complex Aternity engagements, including deployments, dashboards, alerting, and cross-domain analysis. Design and validate enterprise-scale Aternity architectures aligned to customer goals and operating models. Deliver Aternity in SaaS environments, ensuring stability, scalability, and operational readiness. Lead or support on-prem to SaaS transitions, including...

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