Virtual Admin Assistant

Key Responsibilities include Insurance Adjuster Follow-Up A significant part of this role will involve helping manage communication and follow-up with insurance adjusters. You will: Follow up with insurance adjusters via email and phone Check in regularly to make sure adjusters have the information and documentation they need Follow up on outstanding requests and non-responsive adjusters Track open items and make sure follow-ups happen consistently Help gather and organize requested documents Escalate questions, difficult conversations, negotiations, or issues that require management involvement Project Management Coordinate with internal team and update project management tool (e.g., trello) for active customer projects Maintain spreadsheets, records, and documentation Receipt & Expense Management Collect and organize receipts and expense documentation Follow up with team members when receipts are missing Organize digital records and supporting documentation Help create a more streamlined receipt and expense management process Perform accurate data entry as needed Purchasing Support Review purchasing and supply lists provided by the team Enter requested items into websites such as to build shopping carts Verify products, quantities, and other details Networking & Event Research Review event calendars and identify events that meet specific criteria Add relevant events to Google Calendar Keep event and calendar information organized and up to date Other General Administrative Support Perform data entry and other routine administrative tasks Conduct online research as requested Help organize and document recurring administrative processes Take on additional administrative responsibilities as the business grows Provide personal administrative support, such as trip planning and basic research Requirements What We're Looking For Exceptional Attention to Detail This is one of the most important qualities we're looking for. You will be responsible for tracking follow-ups, documents, receipts, purchasing requests, calendars, and other administrative details. We need someone who naturally keeps things organized and makes sure nothing falls through the cracks. Excellent English Communication Strong written and verbal English is required. You should be comfortable: Writing clear, professional emails Communicating confidently over the phone Understanding instructions quickly Asking thoughtful questions when something is unclear Knowing when something needs to be...

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