Customer Success Representative II

Work Model: 100% Remote Employment Type: Full-Time Department: Customer Success Build Your Career With Alia Services Alia Services connects talented professionals with growing companies around the world. We specialize in remote recruitment, workforce, and payroll solutions, helping organizations build exceptional teams while creating meaningful career opportunities for professionals. We're looking for an experienced Customer Success Representative II who is ready to take ownership of customer orders, proactively resolve issues, and become a trusted resource within the Customer Success team. If you have strong customer service experience, enjoy solving order-related issues, and are comfortable communicating with customers, suppliers, Account Executives, and internal stakeholders, this could be a great next step in your career. Why Join Alia Services ? At Alia Services , we want our team members to feel supported throughout their employment while having opportunities to grow professionally. As part of our team, you'll have access to: 100% Remote Work – Work from the comfort of your home while collaborating with an international team and client. Health Insurance – Health insurance coverage provided through SafetyWing, beginning as soon as you are hired. Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance. Reliable Payroll – Consistent payroll administration and support from the Alia Services team. Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us. Professional Growth – Opportunities to develop your skills, gain international experience, and grow professionally. Coaching & Feedback – One-on-one coaching, ongoing feedback, mentorship, and development opportunities. International Experience – Gain valuable experience working remotely with international companies and teams. Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to different areas of the business. Equipment Coordination – Equipment support and coordination may be available depending on the position and client requirements. Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client. With Alia Services , you're not just being placed in a remote role — we remain part of your employment journey, providing ongoing HR,...

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