Guest Experience Officer

An unforgettable, authentic, world-class guest experience Brand new facility – Hot Springs and Spa Rotorua – the beating heart of the North Island “Ko te ihu o te waka kei Maketu, ko te kei o te waka kei Tongariro” Handed down through generations, journey back in time and experience an exquisite series of age-old healing practices in a setting that calms the mind. As a sense of place, we pay homage to those who have walked before us, our tipuna, offering a beautiful selection of rituals drawn d…

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