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Salesforce Capability Lead

Centric Consulting
United StatesremoteEnglish3d ago
operationssalesforce

Salesforce Capability Lead Job Level: Senior Manager Job Location: Remote Travel Expectations: 50-75% average Job Classification: Full-Time Join Centric Consulting – A Culture You’ll Love At Centric Consulting , we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships. In this role, you will: Business Development: Drive business development initiatives, focusing on client account management and identifying opportunities for Salesforce consulting services. Travel 50% to 75% for client engagements, project milestones, marketing events, and networking opportunities. Strengthen relationships with Salesforce account executives and the Salesforce user community (e.g., Salesforce User Groups). Promote Salesforce solutions and expand Centric’s presence within Marketing Cloud, Sales Cloud, Service Cloud, and other specialized clouds like Financial Services Cloud and Commerce Cloud. Practice Management: Meet revenue and profitability targets for the Salesforce practice. Collaborate with Salesforce practice leaders and department heads on project staffing and resource management. Develop case studies, marketing materials, and sales collateral. Manage operational administrative tasks to support role and practice requirements. Project Delivery: Conduct research into clients' use of Salesforce, producing comprehensive reports with findings, recommendations, and a roadmap for Salesforce solutions. Collaborate with colleagues and clients to create prototypes and proofs of concept to define requirements. Maintain an average billable use of approximately 65%-75% Provide high-level Salesforce solution architecture and recommendations Work with our team of 15+ Salesforce architects, admins, and developers to solution projects, including managing onshore, remote teams Work with clients to define scope and approach for Salesforce projects, overseeing all aspects of delivery, deliverables creation and direction of project resources Review and recommend improvements for Salesforce solutions. Groom and refine the Salesforce product backlog, working closely with project partners. Lead the design of Salesforce and affiliated solutions for Sales, Service, and platform implementations. Act as...

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