VP, Market Expansion & Patient Engagement

About Matter Health Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding and are seeking mission-driven professionals who thrive in fast-paced, people-centered environments. We Lead with Love in Everything We Do. About the Role Matter Health is seeking a Vice President, Market Expansion & Patient Engagement to lead two of our most important growth priorities: launching new markets and connecting attributed members to care. In this role, you will own the end-to-end process of bringing new payer markets into operation—from contract execution through go-live and early market performance. You will also lead the enterprise strategy and execution infrastructure that converts attributed members into active patient relationships. You will build and continuously improve our market launch toolkit, ensuring each new market benefits from a repeatable, reliable operating approach. As the leader of patient engagement strategy, you will guide the development of playbooks, outreach capabilities across channels, and field enablement tools that support member activation and care conversion at scale. This role requires a leader who can set enterprise strategy while staying close to execution, build teams, and drive accountability across cross-functional partners. This is a remote position reporting to the SVP, Operations. Key Responsibilities Market Implementation & Launch Own the strategy and execution of a repeatable market launch operating system, improving the approach with each new market. Lead the 90-day market sprint from contract execution through the first patient visit and early market performance. Translate executed payer contracts into operational requirements, workflow triggers, and readiness checklists so teams understand their responsibilities before go-live. Lead pre-launch readiness assessments across Clinical, Operations, HR, Training, Technology, and Compliance. Own operational sign-off on launch timing during contracting, certify readiness, and escalate recommended launch delays to the SVP, Operations when appropriate. Drive staffing and credentialing timelines for each new market and serve as the internal escalation point when timelines are at risk. Coordinate launch activities across Growth, Legal/Compliance,...

Summary and match are AI-generated; verify details on the original posting.

Listed via Himalayas. All sources