Congress Registration Manager (US, Virtual, NOAM)

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at About the Role If you love keeping moving pieces organized and making complex event logistics feel seamless, this could be your kind of role. As a Congress Specialist, Registration, you’ll support Life Sciences congress activity in a fast-paced, highly regulated environment where accuracy, compliance, and great communication really matter. You’ll be the go-to for attendee registration, housing coordination, confirmations, and client support across multiple congresses at once. It’s a great fit for someone who’s detail-obsessed, solution-oriented, and enjoys working with both data and people. You’re Good At Managing attendee registration, rooming lists, visa letter requests, and final confirmations with accuracy and care Working in a structured, compliance-focused environment where documentation, audit readiness, and deadlines are essential Using Cvent attendee, hotel, and reporting modules to maintain clean data, reporting, and communication workflows Handling client questions and logistical details with professionalism, responsiveness, and a strong customer-service mindset Juggling multiple congresses at once while staying organized, collaborative, and focused on delivering quality work You Might Also Have 5+ years of congress or convention planning and management experience 3+ years of client management experience and 3+ years of attendee management experience Experience supporting Life Sciences or pharmaceutical programs in a highly regulated,...

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