Retention Specialist - ISP Customer Care

RSAWEB in Cape Town is seeking a dedicated Customer Retention Specialist within our Consumer Division to protect and grow our customer base. You will craft proactive retention plans, analyze churn drivers, and drive programs that keep customers engaged and satisfied. The ideal candidate has 5 years in retention, strong CRM skills, and a proven track record of reducing churn in an ISP or tech environment. A collaborative, data-driven mindset and excellent communication are essential. J-18808-Ljb…

Summary and match are AI-generated; verify details on the original posting.

Listed via Adzuna. All sources