Helpdesk Team Lead - Lead, Train & Elevate IT Support

Placements24 in Centurion is seeking a motivated Helpdesk Team Lead to oversee IT support operations. You will mentor technicians, optimize workflows, and ensure rapid resolution of user issues in a fast-paced environment. You will manage ticketing, enforce ITIL practices, monitor metrics, and collaborate with other IT teams to maintain high service levels. This is an office-based role with opportunities for professional development and bonuses. J-18808-Ljbffr

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