Executive Lead - Global SMB Engineering

Job Description The Executive Lead for Global SMB Engineering is the senior technology executive for Global Payments ' SMB business worldwide. The role reports to the Global CTO, sits on the CTO's leadership team and is the engineering counterpart to the President of SMB. It carries full accountability for technology strategy, engineering delivery and platform health across a global organization of around 3,500 people. This role sets the leadership direction for SMB engineering and owns the platforms behind our SMB products, which serve over 6 million merchants. The role has two priorities: keep delivering the products merchants rely on today, and modernize the platforms behind them for the next decade. Modernization includes standardizing and simplifying our product estate to remove duplication. It also means moving to API first, cloud native, event driven architecture, setting one standard for how software is built, tested and operated across SMB, and making a step change in developer productivity. The role partners closely with Product leadership and the business to decide what we build, what we buy, and which technology partners we work with. It leads engineering delivery against those plans and is measured on results against growth, reliability and security targets. What you'll own SMB engineering strategy, with every major investment tied to growth, reliability or security outcomes. A global engineering organization of around 3,500 people, including its operating model and the strength of its leadership team. Standardizing and simplifying the SMB product estate, and moving it to API first, cloud native, event driven design. One standard for SDLC, testing and SRE practice across every SMB team, with developer productivity measured and improved. Delivery of the largest SMB programs in modernization, resiliency, performance and cost, with the organization held to its commitments on scope, quality and timelines. PCI DSS compliance and data privacy across all SMB platforms, working with Risk and Security on threat modeling and fraud mitigation. Build or buy decisions, made together with Product leadership and the business, plus governance and performance management of strategic technology vendors. Joint delivery with Product, Operations, Finance and Sales so that engineering work shows up in commercial results. A clear point of view on unified commerce, embedded payments and AI in risk and operations, built into the roadmap. Hiring, developing and...

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