Systems Engineer

Systems Engineer Middleware Platform, Azure, Microsoft Windows Server, Monitoring, Automation and AI Location: Remote — Pune or Baroda Experience: 4–6 years Shift: 24×7 rotation, including planned maintenance windows and change events Role summary You will keep our Middleware Platform, Azure and Windows server estate running day to day — responding to alerts, resolving incidents within SLA, Product/Application deployment, executing changes cleanly, and steadily improving the stability of the systems in your care. You work within established processes and alongside Team Engineers and Database Administrators, taking ownership of your own queue and escalating appropriately. This role also carries a real automation mandate. We expect you to notice repetitive manual work and remove it — through scripting, through Azure automation tooling, and increasingly through AI agents that handle routine operational tasks. Experience 4–6 years in systems administration, Application and infrastructure support or cloud operations. Minimum 4 years hands-on production Azure administration (not lab, training or certification-only exposure). Minimum 3 years administering Windows Server in production. Experience working to SLAs in a ticket-driven support environment. Willing and available to work rotating 24×7 shifts and out-of-hours maintenance windows. Preferred qualifications Graduation or Above Healthcare or other regulated-industry experience. Key responsibilities Azure platform administration Administer Azure infrastructure day to day; provision, resize and decommission Azure resources following documented standards and approved change requests. Support Azure PaaS workloads including App Services — deployments, configuration, scaling and restarts. Apply resource tagging, cost-optimisation recommendations and policy compliance actions as directed. Alert monitoring and response Own the alert queue on your shift. Monitor Logic Monitor, Azure Monitor, Log Analytics and the enterprise monitoring platform; acknowledge, triage and action alerts within SLA. Investigate alerts using KQL queries in Log Analytics, Application Insights telemetry and Windows Event Logs. Identify duplicate or non-actionable alerts and propose tuning — threshold changes, aggregation windows, suppression rules. Flagging a bad alert is part of the job, not an optional extra. Maintain monitoring coverage and visibility: report agents that are down or resources missing from monitoring, and build/maintain...

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