Senior Transformation Program Lead, Billing Modernization

Description The Senior Transformation Program Lead will lead the North America Billing transformation; a critical multi-year initiative focused on modernizing billing capabilities through the implementation of the Majesco platform. This role serves as the Overall Program Lead (OPL), bringing together business, technology, operations, and delivery partners around a unified transformation roadmap and ensuring the program is positioned to deliver its intended business outcomes. The OPL will provide end-to-end leadership across the transformation, creating clarity across a complex portfolio of work, connecting interdependencies, enabling timely decisions, and ensuring leaders and teams remain aligned on priorities, outcomes, risks, and execution. Success in this role requires a leader who can operate equally effectively at the executive and delivery levels. The OPL will partner closely with senior business and technology leaders, product and engineering teams, functional experts, and external partners to translate strategy into an executable roadmap and drive disciplined execution across a large, complex transformation. Ultimately, the Senior Transformation Program Lead is accountable for connecting strategy to execution and creating a culture of execution excellence across the transformation. This leader will establish the operating discipline, accountability, transparency, and ways of working that enable a complex, multi-year program to perform at its best. They will set the tone for how teams work together, how decisions are made, how challenges are surfaced and resolved, and how the organization continuously learns and adapts to deliver meaningful and sustainable business value. What You’ll Own Lead the transformation end to end. Provide overall program leadership for the multi-year North America Billing transformation, aligning business, technology, operations, and delivery teams around a common vision, roadmap, and set of outcomes. Turn strategy into executable plans. Translate transformation objectives into an integrated program roadmap with clear outcomes, milestones, dependencies, decision points, and measures of success. Establish strong program governance. Partner with executive sponsors and program leadership to establish effective governance, decision rights, escalation paths, and operating rhythms that enable timely decisions and clear accountability. Drive integrated execution. Establish a rigorous and connected execution model across the...

Summary and match are AI-generated; verify details on the original posting.

Listed via Himalayas. All sources