Customer Assistant

Property Sales Assistant (Customer Assistant) Location: Remote Contract Type: Full-time, Permanent Benefits: Salary: £24,784.50 per annum (Potential to earn additional £10,000 in performance bonus) 25 days holiday Celebration days off All the tech you need, delivered to your door 24/7 Employee Assistance Programme Exclusive Purplebricks property discounts Tailored commission schemes Life Assurance Purpose and Requirements What is a Customer Assistant? This is a remote role, home-based so your office is wherever you want it to be. Whether you’re working from the spare room, or if have crafted the ultimate home setup, we’ll support you with the right tools, a collaborative team, and help just a click away. We’re on the lookout for a multi-skilled, self-motivated Property sales consultant who thrives in a fast-paced environment and gets a buzz from helping people move. You’ll be using smart, cutting-edge tools and working closely with buyers and sellers negotiating and making great things happen. You’ll be rewarded for hitting your targets not just for sales, but for delivering an amazing customer experience too. Because when our customers win, you win. Simple as that. This role is all about first-class customer service guiding clients through every step of their journey. You’ll bring market insight and strategy to the table, help drive property sales, encourage offers, and negotiate between buyers and sellers to reach the right deal for everyone. You'll manage your own portfolio of clients while promoting services that make the customer journey even better. What makes this role stand out? It moves with the market. When one area slows down, you’ll have the flexibility to pivot, stretch your skills, and keep the momentum (and commission) going strong. Unlike a one-track role, this one gives you reach across multiple functions so you’re never standing still and never waiting around for the next lead to drop. What you will be doing: · Manage and nurture your own portfolio of clients · Stay in the know when it comes to market trends and local activity · Spot opportunities to cross-sell and upsell services that genuinely add value · Confidently negotiate between buyers and sellers · Deliver standout, customer-first service using a consultative approach · Keep a close eye on property interest and progress, and adapt your approach · Stay on top of your admin keeping systems up to date and making sure everything’s compliant · Go above and beyond to deliver a...

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