Director, Global Payroll
Position Summary... Our Director, Payroll Services will oversee payroll operations across the U.S., Canada, and Puerto Rico, ensuring accurate, timely, and compliant pay while driving modernization through technology, automation, AI, and continuous improvement. This role ensures compliance with regulatory requirements, drives process improvements, and oversees payroll tax administration while maintaining high standards of data privacy and accuracy. The position requires collaboration with cross-functional teams to optimize payroll systems and deliver exceptional service. The Director champions operational excellence, continuous improvement, and ethical conduct, fostering a culture of accountability and innovation to support the organization’s global payroll objectives effectively and efficiently. About the team: The Payroll Services team delivers reliable payroll operations at an extraordinary scale, ensuring associate trust and regulatory compliance. Collaborating across HR, Finance, Legal, Compliance, Product, and Technology, the team maintains operational excellence while advancing payroll capabilities for the future. It leads process improvements, manages complex payroll systems, and upholds ethical standards. The team emphasizes accountability, data management, and customer service to support multi-state payroll functions effectively. By fostering cross-functional partnerships and leveraging expertise in payroll administration and tax laws, the team drives scalable, compliant, and innovative payroll solutions aligned with organizational goals. What you'll do... Lead the global payroll function across US, Canada, and Puerto Rico, ensuring compliance with regulatory requirements and ethical standards. Develop and implement payroll policies, procedures, and best practices aligned with organizational strategies. Oversee payroll tax processes, monitoring accuracy and managing risk exposure across multiple jurisdictions. Drive continuous improvement initiatives to optimize payroll operations, enhance data management, and ensure operational excellence. Collaborate cross-functionally to resolve complex payroll issues and support service excellence. Mentor and develop team members, fostering accountability and adherence to company standards. Monitor industry trends and regulatory changes to maintain payroll system scalability and effectiveness. What you'll bring: Extensive leadership experience in managing global payroll operations and multi-state payroll...
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