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Senior Account Manager - Mobile Growth

Phiture
United StatesremoteEnglish100k-135k USD/year3d ago
customer supportcustomer-successmarketingonboardingoperationssales

Hi, we’re Phiture — the mobile growth consultancy working with the teams behind leading apps like Adobe, Headspace, and LEGO® 👋. We’re setting the standard for growth in the brave new digital world, and we need great people to join our global team! WHAT TO EXPECT: We're looking for a Senior Account Manager to join Phiture 's client services team and take ownership of a high-profile portfolio of enterprise US clients. Become the person our clients call when they need to think something through, not just get a status update. Day-to-day, you'll get deep into ASO and other Growth deliverables, lead quarterly contract conversations, navigate complex corporate structures, and bring a consultative lens to client roadmapping. East Coast location preferred for time zone alignment with our European teams. WHAT YOU'LL DO: Be the first call. Build the kind of trust with clients and internal teams that makes you the go-to person when something needs thinking through, not just reporting out. Own the accounts. Manage a portfolio of 3–4 enterprise-level US clients end-to-end, from strategy to delivery to renewals. Get into the weeds. Run status meetings, manage scopes, chase down the details, and make sure nothing falls through the cracks across internal teams and client stakeholders. Act as a strategic consultant. Facilitate roadmap development, push back when needed, and help clients think beyond the immediate brief. Navigate complexity. Work confidently with large corporate organizations, manage multiple internal stakeholders, and keep projects moving without losing anyone along the way. Scope and price new work. Identify growth opportunities within your accounts and help build proposals alongside the delivery team. Represent Phiture at the table. You'll have real face time with senior leaders at some of the biggest names in tech and entertainment. Come prepared. WHAT YOU'LL NEED: 5+ years of experience in account management or project management , ideally in a marketing or creative agency setting Proven ability to manage enterprise-level clients and navigate large corporate organizations with multiple stakeholders Strong project management and negotiation skills , including experience handling contract reworks or commercial conversations Background in growth marketing, performance marketing, or creative agencies — you don't need to be an ASO expert on day one, but you need to understand the business context your clients are operating in A consultative mindset: calm,...

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