Director, Operational Readiness

About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We're hiring a Director, Operational Readiness to build and lead Nscale's portfolio-level readiness capability, ensuring every new site, capacity expansion, and major infrastructure deployment is truly ready for production. Reporting to the Sr. Director, Technical Program Management, you'll set up the readiness framework, gates, scorecards, and transition model that bring our infrastructure into steady-state operations. You'll work across Development, Construction, Commissioning, Technical Program Management, Network, Compute, Security, Procurement, Legal, vendors, and Operations to surface dependencies early, manage exceptions, and align readiness with customer and operational milestones. Operational Readiness doesn't replace program delivery, technical acceptance, or on-site Operations. It connects them. You'll provide the common model and portfolio-level assurance that leadership relies on to make confident go-live decisions, and you'll lead a growing team of Sr. Project Managers and Technical Writers who carry out readiness across our sites and regions. What You'll be Doing Readiness Operating Model & Portfolio Integration • Build and lead Nscale's Operational Readiness capability and team, establishing and continuously improving the readiness lifecycle, gates, standards, governance, and escalation framework • Define minimum readiness requirements across people, process, technology, tooling, documentation, training, vendor support, monitoring, ownership, and risk • Establish clear readiness interfaces with Development, Construction, Commissioning, Technical Program Management, Network, Compute, Security,...

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