Soft Services Lead: Delivery, KPIs & Client Excellence

Tsebo Facilities Solutions seeks an experienced Soft Services Manager to lead and deliver all soft services on a client contract in line with the Master Service Agreement. The role is responsible for service quality, KPI delivery, client satisfaction, and effective financial and people management. Matric; Diploma or Degree in Hospitality, Facilities Management or similar; minimum 5 years’ experience in a similar environment; proven experience in people, budget, project and supplier management. …

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