Program Manager, Routing, AMXL Routing Programs (m/f)

Program Manager, Routing, AMXL Routing Programs Job ID: 10516041 | Amazon EU Sarl Description Are you passionate about solving complex technical challenges in last mile delivery? Join Amazon Extra Large (AMXL) routing programs where you'll build innovative product solutions that optimize how we deliver large items to customers. This role offers the opportunity to drive meaningful impact by diving deep into technical systems, analyzing complex data, and delivering solutions that improve the delivery experience for millions of customers. As a Program Manager II, you'll partner with cross-functional teams to tackle ambiguous problems in last mile logistics. You'll leverage your technical expertise and problem-solving skills to identify systemic issues, develop strategic solutions, and execute programs that enhance routing efficiency and customer satisfaction. This is a role where your ability to earn trust, deliver results, and dive deep into technical details will directly shape the future of last mile delivery. Key job responsibilities Manage and prioritize program life-cycles for last mile routing initiatives, often complex and cross-functional, delivering projects that achieve goals impacting multiple organizations Dive deep into last mile technical systems to identify root causes, analyze performance data, and develop strategic action plans that drive long-term defect reduction and operational improvements Define new programs focused on routing optimization, set clear objectives, analyze technical and operational data, and drive measurable improvements quantified with key performance indicators Collaborate tactically with product, engineering, operations, and logistics teams to deliver routing solutions, applying relevant tools and mechanisms to drive and measure progress Communicate program status to all stakeholders including through regular business reviews, proactively escalate blockers, and accelerate progress by driving crisp and timely decisions A day in the life You'll start by monitoring routing performance metrics and identifying trends that impact delivery efficiency. Throughout the day, you'll partner with engineering teams to troubleshoot technical issues in last mile systems, collaborate with operations to understand field challenges, and work with stakeholders to align on priorities. You'll facilitate decision-making by presenting data-driven insights to leadership, clear blockers for your teams, and drive consensus on solutions. You'll...

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